archiveChief Customer Officer Insider

It’s not just the money. This was Ralph Anderson’s bottom line take away. I have interviewed many company owners and CEOs while writing my book, Create the Future - for your company and yourself. The owner of a property and casualty insurance agency told me about his experience founding, growing,...

I have been to hundreds of CEO and executive peer advisory group meetings over the past ten years. Of course, from March 2020 to date, 95% of these meetings have been conducted virtually. Regardless of the venue or platform, these gatherings start with a similar exercise -commonly referred to as...

Certain countries offer the right kind of packages to international students. They are highly student-friendly, offer a secure environment, engage with qualified faculties, ensure the development of research skills, and provide for a homely culture. Life as an international student is not easy and it takes a lot of time...

The way jails and prisons work in the United States has received mass criticism from many countries of the developed world implying that a lot of racism is being imposed on people who end up at courts for a fair trial. At the same time, prison is an industry for...

I don’t put a lot of weight into the idea of being a “natural born leader.” Of course, certain people seem destined to lead others from an early age. But when it comes to nature versus nurture, I believe that the best leaders are developed through constant nurturing. It is...

History is a popular choice among students across the globe. This century has witnessed a change in the way we study history—regional, national, or international—as we have begun to adopt an inter-disciplinary approach towards the subject-area. Today, history is not just about noting down the dates of major events in...

Amazon CEO Jeff Bezos overtakes Tesla CEO Elon Musk to reclaim spot as world’s wealthiest person, according to real-time data from Forbes. With a net worth of roughly $190.3 billion, Jeff Bezos, the founder, and CEO of Amazon is the richest person in the world, followed by Elon R Musk...

Student exchange programmes have become increasingly popular all over the world. They have been hailed as a learning opportunity for students who can educate themselves by living and studying in different environments throughout their academic course. Currently, you will find a variety of student exchange programmes, domestic and international, and...

Over 100 years ago William James, a psychologist teaching at Harvard University, wrote that the reason so many people never fulfil their potential is not because of a lack of intelligence, opportunity or resources, but because of a lack of belief, or faith, in themselves. Fast forward to today and...