Humans are certain obsessed. It’s why we tend to overcorrect in a crisis because the certainty provided by watching from the sidelines is more comfortable than being even one inch in on the pitch where risk exists. Given all of the change we’ve experienced, and continue to experience, an obsession...

Picture two early humans. One is our shared ancestor. The other is their companion. They are walking to a tree full of sweet fruit that they’ve visited many times before. Suddenly they hear a rustling in the long grass near the tree. Our shared ancestor decides they aren’t hungry, turns...

Humans are lazy, impatient and afraid of change, which enabled us to build the cities and societies we enjoy today; however, those hard-wired attributes often cause those of us in business to reach for binary solutions to non-binary problems. A sampling of binary solutions we may have heard in executive...

Interpersonal conflict arises from a disagreement in values, beliefs and/or goals. For example, if one-person values harmony and another values achievement there will be conflict. If a Vice President of Sales believes in accountability tracking and one or more of their salespeople don’t, there will be conflict. If a CEO’s...