‘A vision helps to inspire and capture aspiration and assist people in overcoming the inherent incohesion associated in moving away from the familiar.’ So wrote Benjamin and Rosamund Stone Zander in their excellent book The Art of Possibility. Yet, most organisations vision statements do the exact opposite, leaving staff bereft...

Peter Drucker once allegedly said to Mark Fields, then CEO of Ford Motor Company that ‘Culture eats strategy for breakfast.’ It’s a quote that’s used extensively these days to emphasise the importance of how a company operates over the why. Yet – and I’m sure Peter Drucker will be devastated...

Your organization’s culture permeates everything your organization is and does. If it’s vibrant, it attracts and keeps staff and customers. If it’s stagnant or toxic, it drives them away. Leaders are well aware that their organization’s viability directly relates to its culture. Research shows that a whopping 92 percent of...