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Friday, January 15, 2021

Business Transformation

Treat Artificial Intelligence as Your Ally, Not Your Enemy

artificial intelligence AI

“30 years later, the Time Magazine cover for the best CEO of the year very likely will be a robot. It remembers better than you, it counts faster than you, and it won’t be angry with competitors.” —Jack Ma

With increased emphasis on technology, there are apprehensions globally that automation and Artificial Intelligence (AI) will adversely affect humans in employment in the long run. In this regard, we will discuss the impact of automation and AI in the future world.

Human leaders are creative while robot leaders are copycats. The human mind is very powerful because it introduced artificial intelligence. Precisely, the human mind is the mother of AI and automation. Hence, there is no room for the latter overtaking the former. The only solace is that robot leaders don’t play politics while human leaders play politics and are biased. Robot leaders are clear and fair while human leaders are complex and may not be fair.

Can Soft Skills Be Automated? 

“The human being is a very poorly designed machine tool. The human being excels in coordination. He excels in relating perception to action. He works best if the entire human being, muscles, senses, and mind, is engaged in the work.” ―Peter F. Drucker

Hard skills can be automated, not soft skills because soft skills are interpersonal skills and closely related to emotional intelligence which is hard to teach, train, and impart to humans. Then how can soft skills be imparted to robots?

When people can gel well with others, collaborate with others, and accept bigger challenges in the workplace, it indicates that they are smart soft skills. Additionally, fast career growth is an indication of enhanced softs skills in professionals. In this way, soft skills can be measured.

Education and training will change rapidly due to automation and AI. There is a strong need to change the curriculum and teaching and training methodologies to keep them relevant and useful to future generations.

Conclusion

“Artificial intelligence will reach human levels by around 2029. Follow that out further to, say, 2045, we will have multiplied the intelligence, the human biological machine intelligence of our civilization a billion-fold.” —Ray Kurzweil

It is a well-admitted fact that automation will replace expertise in a few areas, not experience. Overall, leadership cannot be automated. Humans are gifted with the power of imagination and creativity and are leaders while the robots are trained to be copycats and are followers. It is next to impossible to imagine that robots will overtake humans in the future.

When computers were introduced people resisted due to the fear of losing their employment. Ultimately people embraced and adjusted because computers created new employment opportunities and ensured human growth and prosperity. Now computers have become our allies. Similarly, artificial intelligence will become our ally in the future.  It is a reality that artificial intelligence will stay forever. Hence, embrace, adjust, and collaborate with AI to build a better world.

“Artificial intelligence would be the ultimate version of Google. The ultimate search engine would understand everything on the web. It would understand exactly what you wanted, and it would give you the right thing. We’re nowhere near doing that now. However, we can get incrementally closer to that, and that is basically what we work on.” —Larry Page


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Professor M.S. Rao, Ph.D.
Professor M.S. Rao, Ph.D. is the Father of “Soft Leadership” and the Founder of MSR Leadership Consultants, India. He is an International Leadership Guru with forty years of experience and the author of fifty books including the award-winning See the Light in You: Acquire Spiritual Powers to Achieve Mindfulness, Wellness, Happiness, and Success (Waterside Productions; January 16, 2020). He is a C-Suite advisor and global keynote speaker. He brings a strategic eye and long-range vision given his multifaceted professional experience including military, teaching, training, research, consultancy, and philosophy. He is passionate about serving and making a difference in the lives of others. He trains a new generation of leaders through leadership education and publications. His vision is to build one million students as global leaders by 2030. He has the vision to share his knowledge freely with one billion people globally. He advocates gender equality globally (#HeForShe). He was ranked #1 Thought Leader and Influencer in HR globally by Thinkers360. He invests his time in authoring books and blogging on executive education, learning, and leadership. Most of his work is available free of charge on his four blogs including Vision 2030: One Million Global Leaders. He is a prolific author and a dynamic, energetic, and inspirational leadership speaker. Professor M.S. Rao, Ph.D. is an opinion columnist for the CEOWORLD magazine. Follow him on Twitter or connect on LinkedIn.
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