Qantas Group Introduces Rachel Yangoyan as the QantasLink CEO

The Qantas Group has introduced Rachel Yangoyan as the incoming CEO of its regional and charter division, QantasLink. This development comes after the announcement made in June that the current QantasLink CEO, John Gissing, would be retiring in early November 2023, transitioning into an advisory position for the subsequent 12 months.

In her announcement of the appointment, Qantas Group CEO Vanessa Hudson commented, “Rachel has a deep understanding of what it takes to run an airline and brings a lot of capability to this role. As CEO of QantasLink, she’ll be responsible for our regional and charter operations, which are key parts of our business and also key to the role we play in connecting remote parts of Australia. This appointment completes the new leadership team structure we announced earlier in the year, which is focused on dealing with the challenges and opportunities now in front of us.”

Expressing her enthusiasm for the role, Ms. Yangoyan remarked, “Qantas started in outback Australia, and it’s an honor to be taking on the role of QantasLink CEO and working with our people on improving how we serve regional communities as well as the resources sector.”

Ms. Yangoyan has been an integral part of the Qantas Group for two decades, during which she held various executive positions encompassing Customer Experience, Operations, Airports, Loyalty, and Strategy. Notably, her recent responsibilities included spearheading the ‘entry into service’ initiative for Qantas’ extensive fleet renewal program, with a particular emphasis on the Airbus A220, which will play a significant role in the future of QantasLink. The initial A220 delivery is scheduled for the end of the calendar year 2023.

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