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Top Best Live Chat Support Software for Live Support and Live Help
By Bettina Padurano for CEOWORLD Magazine Updated:December 4, 2009
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Live support software, also known as live help or live chat software, you can INCREASE your conversions MANIFOLD because it. You can increase your website presence by live chat technology and gain proactive leads. Live chat software’s allow companies to communicate live with visitors coming to their website. You might be thinking, why do you need a live person on your website?
Affordable and easy-to-deploy live chat and contact center solutions that increase sales and reduce service costs. Live Chat, Email Management, Click-to-Talk, Knowledge Base. Leverage LivePerson’s domain expertise and best practices refined through hundreds of enterprise deployments across a broad range of vertical industries.Gain insight into emerging trends that could impact your engagement marketing initiatives. Cost-effective, complete contact center solution- Make it easy for your visitors to contact you, and for your contact center to keep track of their requests.
Chat live with your visitors and customers on your website on a one-to-one basis. Address their queries and assist them in completing the sales process both quickly and conveniently. Our Live Support solution instills a higher level of confidence in your customers which results in increased sales volumes. Monitor visitors on your website in real time.
Velaro provides click-to-chat, click-to-call, and other customer service solutions that directly increase your web site’s ability to convert browsers in to buyers. live chat is quick and easy to install. In less than 10 minutes your customer service and support agents can be converting your web site visitors from browsers to buyers. With Velaro’s award winning click -to-chat and click-to-call capabilities, your web site turns in to a customer friendly environment. To get started all you have to do is add a few lines of HTML to your website and download the Velaro Desktop Application.
Livehelper is a customer service and sales tool for your website that enables visitors to instantaneously communicate with your personnel.
Visitors to your web site simply click a Live Help button and are connected with one of your representatives. Your representative then assists the visitor by providing information, links, graphics, or even guiding them through your web site.
The Livehelper solution is provided on an Application Service Provider (ASP) basis. This means there is no hardware to install and you can get started instantly.
Generate more sales from your web site with robust live help.
Chat live with your customer one to one and answer their questions. Close more sales. Live support gives confidence to your customers that your web site and company is valid. Imagine being able to interact with your customers in real time. With Sitechatter live help you get a feature rich application that allows you to chat, initiate chat, push web pages, and customize your application to look like your web site design.
123 Live Help is a free web-based live support software. It enables the e-business websites to offer online instant help to the visitors, and turn potential customers to buyers. It is implemented with Java server and Flash client, It is secure, fast, cost-effective and real-time one to one chat, The video live support function offers your site a very human experience, the visitors can talk to the staff face to face.
Robust live chat offering, BoldChat Premier is perfect for e-Commerce merchants and other high traffic sites that want to build an efficient and cost effective live chat operation. BoldChat Premier delivers superior ROI in just weeks. If your operators routinely handle two or more simultaneous chats, or have chats waiting in queue, Premier will optimize productivity by distributing chats according to availability and skill set.
PHP Live enables live help and live customer support communication directly from your website. With PHP Live!, you can provide one-on-one chat assistance in real-time, answer visitor questions and add that extra human touch to your website.
PHP Live! is clear and intuitive with very easy to understand chat interface for both the visitor and the operator. Because PHP Live! is 100% web browser based, your support operators won’t need to install memory intense windows applications or jeopardize security with open port settings on your computer. Visitors can also be at ease knowing they only need a browser to interact with your support representatives.
With PHP Live!, you can download the entire PHP source code application and run our software directly from your server. The entire MySQL database, the PHP source code and log files are kept secure and confidential on your system. With PHP Live!, no need to rely on third party vendor for Live Support. PHP Live! is the only Live Support software that gives you the flexibility and scalability your growing business demands.
The Internet is the first line of support for many Web merchants. However, a vast number of ebusinesses only offer a list of frequently asked questions and an 800 number that often times lands callers on infinite hold.
By offering your customers an additional forum to receive customer service, like live assistance through an online help desk or technical support chat, they are much more likely to have a pleasant experience. A Groopz Representative will be happy to provide a Free Consultation to show you how your business can benefit from the use of Groopz.
Live chat with visitors on your website using an intuitive instant messenger interface. Boost customer confidence, customer satisfaction, and customer loyalty. Provide effective assistance to your customers by viewing or controlling their computer screen remotely! You can view, click, and type for the customer. This feature allows you to provide quick and easy tech support; help someone locate a product; checkout on your ecommerce store, etc… The possibilities are limitless. software provides business-class instant messenger aggregation capabilities so you can stay in touch with contacts on AOL, Yahoo, MSN, GoogleTalk, Skype, Jabber, and ICQ all from one program.
WhosOn enables you to add live help and live chat to your web site. This allows visitors on your web site to chat to operators within your organisation in real time – as they are browsing. Use WhosOn to watch your web site visitor activity in real time and interact with your visitors by providing live web chat, live help and live person to person assistance directly on your website.
This program allows visitors the opportunity to chat with you in real time by just clicking a chat link from your site. Live Chat is a great way to have support on your Website or to talk live to people who are visiting your Website.
It has a built-in Wizard so you don’t need to know Flash or even HTML to have Live Chat on your Website. Just upload and add the link to your site. When you have the program open, your visitors will chime in when they want to chat. If you close the program, they will receive a message that you are currently not available. (Very cool.)
98% of Web users polled prefer Live Chat over e-mail when they want to contact someone on a Website. Most services charge a monthly fee for this, but at CoffeeCup, we have figured out how to create software for only $34 to do it! Now you can have Live Chat on your Website for a fraction of the cost! (Sweet!)
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