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Lucentbyte Media Technologies Partners with Long Reach Corporation for info@hand- Customer Relationship Management (CRM) Software
By Elizabeth Haggar for CEOWORLD Magazine Updated:November 13, 2009
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Lucentbyte Media Technologies today announced the company has been appointed Greece and India National Level Partner for info@hand. The partnership will allow Lucentbyte Media Technologies to engage more closely with new info@hand clients, execute strategic implementations, and become an additional resource to current country based info@hand customers.
“We are extremely excited to take our partnership to the next level. Especially during these economic times, we have seen a spike in customers transitioning from high cost, proprietary applications to the info@hand business software suite. The result has been a significant reduction in costs and customers are not losing a step when it comes to functionality,” comments Amarendra Bhushan, CEO of Lucentbyte Media Technologies. With hundreds of CRM implementations under their belt, Lucentbyte is in a unique position to further spearhead the on boarding, deployment, and support of Greece and India based info@hand customers and potential customers.
info@hand Customer Relationship and Business Management by Long Reach delivers full CRM functionality, but does not stop there! Need a little bit more than what standard CRM can provide, but not really interested in spending huge sums of cash to make it happen? info@hand by Long Reach takes your company to the next level by delivering standard functions such as Order Management, Light Shipping and Receiving, eCommerce, and Self Service Portal to standard CRM type use cases.
info@hand CRBM System 6.0 blends a best-of-breed Customer Relationship Management system with comprehensive order management, a Customer Portal and eStore, project management, customer service, light HR management, IP Telephony integration, plus an optional QuickBooks synchronization.
About Lucentbyte Media Technologies- info@hand Product Features – Account and Contact Management | Sales Leads and Opportunities | Email Campaigns with Sign-up Forms and Auto-responders | Marketing Events with Registration | Project Management | Shared Calendar and Activities, Email Client | Human Resources and Time Sheets | MS Outlook Synchronization Plug-In | MS Word Mail Merge Product Catalog with Web CMS Pro eStore synchronization, Quotes, Orders, and Invoices, Purchase Orders and Inventory Mgmt.
Lucentbyte Media Technologies
Lucentbyte Media Technologies is a leading business management, information technology consulting and outsourcing firm in the world. It provides a comprehensive suite of services for commercial and government organizations.
The company provides innovative and creative solutions for its clientele with leading and emerging technologies in Media consulting, IT Services, Data Analytics, Enterprise Systems, BPO/BSP, Contact Center and Infrastructure Management Services.
About The Long Reach Corporation
The Long Reach Corp. specializes in software solutions that equip small- and medium-sized organizations with integrated online business information while improving their cost model and streamlining their internal business processes. The company’s flagship product, info@hand, is a web-based system that blends best-of-breed CRM with extended order management features, QuickBooks integration, ecommerce and customer self-service portal. info@hand provides “Instant Business Information, Anywhere” at every desk within an organization, or remotely via PC, Mac or handheld devices such as the iPhone or BlackBerry. The privately held company was founded in 1997 and is based in Ottawa, Canada.
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