Business NEWS
A Message From CEO Howard Schultz Starbucks Declines may be over lets Save Lives in Africa
By Amarendra Bhushan for CEOWORLD Magazine Updated:October 30, 2008
Starbucks Corp ., the world’s largest coffee-shop chain, said October same-store sales in the U.S. may suggest decline s have “bottomed out.” Customer visits and sales at stores open at least 13 months didn’t decrease this month as fast as they had in the fourth quarter, which ended in September, CEO Howard Schultz told reporters in New Orleans Wednesday. “We believe, looking at the first few weeks of October, which doesn’t make a trend, that perhaps — and let’s underline perhaps — we bottomed out during the fourth quarter,” Schultz said. Starbucks is closing about 600 stores.
Starbucks and (RED) today announced a multi-year partnership that will give coffee lovers a chance to do good every day.
Throughout the holiday season, Starbucks will contribute five cents from the sale of any of (Starbucks) RED Exclusive beverage (the three beverages that make up the Starbucks popular holiday trio) at all of their US and Canadian stores to the Global Fund to invest in AIDS programs in Africa.
“(RED) is making remarkable progress in the worldwide effort to address AIDS in Africa,” said Howard Schultz, Starbucks chairman, president and CEO. “We have a deep partnership with coffee growing regions in Africa. We are proud to partner with our customers to contribute toward an AIDS-free Africa.”
Schultz joined Bono, co-founder of (RED), for today’s announcement in front of 10,000 Starbucks partners (employees) at the company’s 2008 Leadership Conference in New Orleans.
“(RED) is coming to a corner near you thanks to Starbucks. I’m very excited to be able to say that,” said Bono, co-founder of (RED). “The business of Starbucks with roots in Africa and branches all over the world is an ideal fit for (RED). It’s pretty mind-blowing to think that millions of people can buy (RED) going about their daily lives and in doing so raise millions of dollars to fight AIDS in Africa. That’s not a bad hit from your caffeine.”
(Starbucks) RED Exclusive Holiday beverages go on sale November 27, 2008 and continue through January 2, 2009.
October 29, 2008
Dear Partners,
I don’t know if I can articulate my impressions of the fantastic week we have had in New Orleans at our 2008 North America Leadership Conference. The experience has been truly remarkable as the power of 10,000 partners was unleashed to help the citizens of New Orleans and to move Starbucks forward.
I am so proud to have experienced the enthusiasm and the excitement with Starbucks partners, who participated in community service activities, and contributed ideas to further our transformation journey. I have also been very touched when I witnessed our partners reconnecting with old friends and making new acquaintances, which reaffirmed how much we care for one another. I am encouraged by what we have planned and know that you will be inspired by the news your store managers, SSC and SCI leaders will share with you when they return home.
Today, during the Leadership Conference General Session, we announced several important initiatives that will benefit both partners and customers. They are:
Our Starbucks Mission – Earlier this year, partners from all levels of the company seriously examined what the Mission Statement and Guiding Principles mean today. They met for countless hours over several months in order to evolve the Mission Statement and Guiding Principles into Our Starbucks Mission.
We wanted to bring the behavioral concepts of our six Guiding Principles to life in words that, we believe, are right for the time. We wanted Our Starbucks Mission to respect our past and focus on how we live the Mission every day through Our Coffee, Partners, Customers, Stores, Neighborhood and Shareholders. We also wanted to capture not just the timeless aspects of our Guiding Principles, but also articulate what we see as most important for our future. I believe that we have arrived at a Mission that will resonate with all partners and continue to guide us towards success.
A PDF of Our Starbucks Mission and a Partner Q&A document are attached. Please visit Starbucks.com, the Store Portal or Partner Portal for additional information.
New Store Tools – Our store partners provide uplifting experiences for our customers each and every day. To continue providing the highest levels of customer service, we must provide partners with the resources and tools needed to be successful. We are investing in our future by rolling out a variety of new store tools.
Probably the most requested resource has been laptops for stores and I am happy to announce that through an agreement with HP, all company-operated stores in the U.S., Canada and the UK will receive laptops. Other store tools include:
* Mobile Devices for district managers in U.S. and Canada company-operated stores and operations project managers in licensed stores
• New Point of Sale (POS) System for U.S. and Canada company-operated and UK stores
* New Web-based Labor Scheduling Tool for U.S. and Canada company-operated and UK stores
* Retail Dashboard for U.S. and Canada company-operated stores
* Starbucks Gold Cards for U.S. company-operated stores
• Retail Management Incentive Program for U.S. company-operated district managers and store managers
Renewed Commitment to Communities – As part of Starbucks™ Shared Planet™, we have announced 13 measurable goals to be achieved by 2015. As part of this commitment, 100 percent of our coffee will be responsibly grown and ethically traded; 100 percent of Starbucks cups will be reusable or recyclable; we will significantly reduce our environmental footprint through energy and water conservation, recycling and green construction; and our partners will contribute one million community service hours per year.
Renewed Commitment to Small-scale Coffee Farmers – Starbucks will double its purchases of Fair Trade Certified™ Coffee from 20 million pounds to 40 million pounds in 2009, making us the largest purchaser of Fair Trade Certified™ coffee in the world. Starbucks, Transfair USA and the FairTrade Labeling Organization will explore integrating the verification process for Fair Trade Certified and Starbucks Coffee and Farmer Equity (C.A.F.E.) Practices.
(Product) RED™ Partnership – As an added surprise, I was thrilled to bring Bono, my good friend and a great friend of Starbucks, to New Orleans to help announce our multi-year partnership with (PRODUCT) RED™ as part of the Starbucks™ Shared Planet™ commitment to communities. Starting November 27, 2008, the first products to go (RED) in our stores will be our Holiday beverage trio. Five cents from the sale of these beverages at all company-operated and licensed stores in the U.S. and Canada will go to the Global Fund to invest in AIDS programs in Africa. As a result, we will raise millions of dollars over the life of the partnership.
Thank you to the partners who spent countless hours planning, developing, and implementing these new initiatives as well as the dedicated partners who helped deliver such an amazing Leadership Conference.
Coming into the Conference, I acknowledged that I feel we are being tested and challenged. However, after my time in New Orleans, I am even more confident in what I see ahead and believe that when we look back at this time, we will see it as a major turning point for our company.
In closing, I want to emphasize that the key to our success lies in our values, our culture and the relationships we have with our partners and customers. When we’re at our best, we create emotional experiences for people that really enhance their lives.
I have never been so proud to be your partner. I give you my heartfelt thanks and gratitude for all you have done and will do for Starbucks. The equity of the brand, the experience and everything we have accomplished is because of you. So, after months of creating and implementing our Transformation Agenda, it is now complete. We are moving into the next phase, which is execution with a clear focus on operational excellence. And, we are asking every partner for a renewed commitment and to MAKE IT PERSONAL!
Onward,
Howard
Starbucks Joins (RED)TM to Help Save Lives in Africa Partnership furthers Starbucks Shared Planet™ Commitment to the People and Communities that Grow Its Coffee
Starbucks Coffee Company (NASDAQ: SBUX) and (RED)™ today announced a multi-year partnership that will give coffee lovers a chance to do good every day. Through the partnership, launched as part of the Starbucks™ Shared Planet™ commitment to communities, a portion of the proceeds from special STARBUCKS (PRODUCT)RED products will go to the Global Fund to help save lives in Africa, a key coffee growing region for Starbucks.
Starting on November 27, 2008 and continuing through January 2, 2009, Starbucks will contribute five cents from the sale of any (STARBUCKS)RED EXCLUSIVE beverage* at all company-owned and licensed stores in the United States and Canada to the Global Fund to invest in AIDS programs in Africa.
Once (STARBUCKS)RED EXCLUSIVE Holiday beverages leave stores, the company will offer its customers the opportunity to make (RED) choices in their purchases every day.
“(RED) is making remarkable progress in the worldwide effort to address AIDS in Africa,” said Howard Schultz, Starbucks chairman, president and ceo. “We have a deep partnership with coffee growing regions in Africa. We are proud to partner with our customers to contribute toward an AIDS-free Africa.”
Schultz joined Bono, co-founder of (RED), for today’s announcement in front of 10,000 Starbucks partners (employees) at the company’s 2008 Leadership Conference in New Orleans.
“(RED) is coming to a corner near you thanks to Starbucks. I’m very excited to be able to say that,” said Bono, co-founder of (RED). “The business of Starbucks with roots in Africa and branches all over the world is an ideal fit for (RED). It’s pretty mind-blowing to think that millions of people can buy (RED) going about their daily lives and in doing so raise millions of dollars to fight AIDS in Africa. That’s not a bad hit from your caffeine.”
Starbucks partnership with (PRODUCT)RED reinforces the company’s ongoing commitment to the people and communities that grow its coffee. This is a key component of Starbucks™ Shared Planet™, the company’s approach to doing business responsibly. Starbucks currently buys coffee from ten African countries including Burundi, Cameroon, Congo, Ethiopia, Kenya, Malawi, Rwanda, Tanzania, Uganda and Zambia. In 2009, Starbucks plans to open Starbucks Farmer Support Centers in Ethiopia and Rwanda.
About (RED) TM and (PRODUCT) RED
(RED)’s primary objective is to engage the private sector in raising awareness and funds for the Global Fund, to help eliminate AIDS in Africa. Companies whose products take on the (PRODUCT)RED mark contribute a significant percentage of the sales or portion of the profits from that product to the Global Fund to finance AIDS programs in Africa, with an emphasis on the health of women and children. Current partners are: American Express (U.K. only), Apple, Converse, Gap, Emporio Armani, Hallmark, Dell, Windows and Starbucks. Since its launch in the Spring of 2006, more than $112 million has been generated by (RED) for the Global Fund. (RED) money is at work in Swaziland, Rwanda, Ghana and Lesotho. For more information, visit www.joinred.com
About the Global Fund
Since its creation in 2002, the Global Fund has become the dominant financer of programs to fight AIDS, tuberculosis and malaria, with approved funding of US$11.5 billion for programs in 136 countries. The Global Fund supports programs based on agreed performance targets and disburses money in response to proven results. So far, programs supported by the Global Fund have averted more than 2.5 million deaths by providing AIDS treatment for 1.75 million people, TB treatment for 3.9 million people, and by the distribution of 59 million insecticide-treated bed nets for the prevention of malaria worldwide.
(RED)TM is the Global Fund’s largest private sector contributor.
About Starbucks
Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting the highest quality arabica coffee in the world. Today, with stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at www.starbucks.com.
*The (STARBUCKS)RED EXCLUSIVE beverages are Peppermint Mocha Twist, Gingersnap Latte and Espresso Truffle only at participating locations.
Sphere: Related ContentLike this article! |
|


Get CEOWORLD Magazine digital monthly version. special- Top Capital Cities for a business Traveler, # Interview with Minister of Tourism of Greece. 1 Issues Subscription= $1 Only, 10 Issues Subscription= $5 Only. Grab your copy now!!!!
























Grab a copy of CEOWORLD Magazine for $1 only!!!





