Reviews and Resources NEWS

A complete list of Web-based email, contact manager, CRM tools

By Amarendra Bhushan for CEOWORLD Magazine Updated:October 22, 2008

I’ve done tons of research into web-based contact manager (CRM) which help me effectively juggle a large number of clients and prospects, track my teams sale pipeline, and ensure that my clients received the service they needed over the past two months.

These sites are devoted to Web-based email, contact manager, CRM and provide direct access to upper level management / executives for sales people. You can also read my Recommended CEO’S and Entrepreneurs resources for Corporate Governance, web based Accounting and financial applications for CEO’S and Entrepreneurs and A complete List of business Networking Websites for CEO’S and Entrepreneurs

1) Wrike

Wrike is an integrated online project management solution that helps you manage projects, teams and businesses.

2) Heap

It has simple functions like messaging, calendars and contacts; but it ties them all together so you can see the relationships between these items.

3) Salesforce

Easy-to-use Web-based CRM solution for sales, service, marketing, and call center operations that streamlines customer relationship management and boosts customer satisfaction.

4) Bigcontacts

Organize all contact information in one comprehensive view

5) Relenta

Relenta keeps all your customer information linked together in one central place, preventing interruptions and making information real easy to find

6) centraldesktop

7) PipelineDeals

Incredibly Simple and Intuitive to Use., Safe. Secure. Automatic Data Back-up.

Mailroom

Mailroom is online software that allows your entire team to manage all your website email, respond to customer email faster, and make customer conversations more productive. That is, everything you need to deliver great customer service via email.

9) Wufoo

Wufoo strives to be the easiest way to collect information over the Internet.

10) QueWeb

QueWeb focuses specifically on the Customer Care portion of the life cycle, after the Customer has been acquired. That portion of the life cycle has been largely underserved both in the Enterprise segment and the Mid-market.

11) BatchBook

BatchBook is an easy-to-use customer relationship manager (CRM) designed for small business owners.

12) Rezgo

Rezgo is a full featured online booking system designed for companies who provide tours and activities like whale-watching tours, bike tours, guided van tours, walking tours, aerial tours, bus tours, city tours, etc.

13) Comindwork

Comindwork features set was built during 6 years extensive usage of the best industry management collaboration and bug tracking tools.

14) InsideSales

InsideSales.com is the only provider of on-demand lead management solutions with built in dialers and telephony integration specifically designed for responding quickly and consistently to every lead you receive.

15) Referral Key

Build your very own community of trusted business associates to exchange qualified referrals with and help generate new revenue for each other.

16) Iceberg

17) Autocentral

18) Expectnation

Expectnation is a web application for managing conferences. It helps you communicate with participants, gather and schedule presentations, and publish your event web site. Check out the feature list and product tour to see more about our features.

19) Siondo

Siondo ERP is currently the first software service available via Siondo’s software service platform and it combines all the applications below into a single, powerful business management solution.

20) mykoob

21) LeadVine

LeadVine is where you post sales leads you are searching for, list a referral fee, and have the community act as your sales force.

22) Tatango

Send one text or voice message directly from your computer or mobile phone to all of your group members, keeping them connected anytime, anywhere.

23) Hedgehog

24) WorkflowPerfect

WorkflowPerfect is a FREE web-based business process tool that enables you to enforce your business process, track the status of work items and collaborate work among team members through electronic form routing and the concept of workflow — all from the convenience of your web browser.

25) Bizzvo

Bizzvo is a fantastic tool for managing our thousands of contacts and many customers. The applications are easy to use and allow my staff to quickly find contacts, appointments and To-Do items.

26) DonorDrive

A Web-based software service designed to increase the development capacity of non-profit organizations. DonorDrive is a suite of simple to use tools to manage, mine, target and grow your constituency for raising awareness and donations.

27) myBigz

The myBigz application is unique, as it allows small businesses and creative professionals to form friendships with their respective consumer clients and employers, consequently enhancing awareness and communication amongst employers and prospective clients. myBigz also offers a variety of rich media-friendly site templates that allow our customers to show the world what exactly they’re all about without all the hassle of doing it themselves.

28) Zendesk

Zendesk is a modern help desk system in a hosted environment. The help desk is the single-point-of-contact between your end-users and you as a service provider.

29) Octabox

Octabox provides a lightweight alternative to business software such as Project Management, CRM, ERP, all integrated in one place.

30) Tactile CRM

Tactile CRM is an easy to use, cost effective, web based simple CRM, contact and sales management system designed for small businesses.

31) ClickBook

Simple and Easy online scheduling interface means that you and your clients will enjoy making appointments without any hassles, 24/7.

32) Tenantwiz

Manage your vacation rental business with our easy-to-use vacation rental software. Access your vacation rental reservations, properties, renters, owners, agents, and complete administration tools from anywhere with an Internet connection.

33) SalesJunction

SalesJunction.com is a high powered, robust hosted Web Based SFA & CRM contact management system that is designed and priced to fit the needs of any size company!

34) Joyent

Your web infrastructure can be dynamically expanded or reduced within minutes.

35) kumquat

Kumquat allows anyone to quickly and easily solicit, capture, and manage feedback from their peers, superiors, clients, customers, fans, and family on projects, meetings, plans, on-going activities, communications, Web sites, blogs…

36) b2bCRM

b2bCRM provides customers in- ternationally with safe web-based CRM solutions as well as great flexibility.

37) Smartsheet

Smartsheet is the best combination of an online task management, file sharing and discussion tool. It transforms your out-of-date ’spreadsheets and inbox’ method of tracking work into a better way to collaborate with colleagues and clients.

38) Highrise

Highrise helps you track communication and conversations with leads, employees, clients, colleagues, vendors, or anyone else that matters to your business. With Highrise you know who’ve you talked to, what you talked about, and what you need to do next.

39) OrgSync

OrgSync has the greatest customer service of any vendor I have ever dealt with during my 10 years as a higher education administrator.

40) WeCanDo.BIZ

WeCanDo.BIZ — The online new business network for sales leads and referrals

41) ikarma

42) Bluebuzzard

Bluebuzzard builds web-based software with the unique needs of hospitality sales and marketing in mind.

43) ConcourseSuite

ConcourseSuite offers a complete front office solution that combines customer relationship management (CRM), online presence management, marketing, team collaboration, and customer service—all on one easy to use on-demand platform.

44) AceFlex

AceFlex B2C/B2B is robust, customizable and scalable Web-based software for multi-channel e-commerce, SFA, CRM & ERP. It offers crucial visibility of entire business strategy to discover and respond quickly to any client needs and thereby strengthening customer relationships while improving collaboration with suppliers and partners.

45) salesboom

46) icontact

iContact helps enormously. Easy to use software with great benefits. Our email advertisements have increased sales 25% since we started using email marketing.

46) DocuSign

DocuSign is the leading software service for electronic signature and online contract execution. Our award-winning product offers a complete solution including electronic signature, document security, transaction workflow, data collection, reporting, administration and storage services. Immediately execute leaner, greener, faster and more profitably.

47) endeve

endeve in an invoice management program for people and businesses. With endeve, you will issue your invoices, manage your clients and check your revenues fast and easily.

48) Fourthbook

49) Copper Project

Copper revolutionizes project management software, with intuitive client, project, and task views, custom project reports, gantt, file uploads, timesheets and other features that become indispensable for everyone in your organization.

50) cogmap

51) Rotaboard

Simple, Elegant, Organised (and Painless). Organising your employees working schedules shouldn’t be a burden.

52) WORKetc

53) Feefo

Feefo is the only genuinely independent customer feedback system designed for companies and consumers who believe that real feedback is the only feedback worth having.

54) Mojo Helpdesk

Mojo Helpdesk is a simple ticket tracking service that allows your organization to track customer requests and get satisfaction ratings.

55) SalesGenius

SalesGenius lets individual Sales Professionals track how prospects respond to e-mails. There’s no programming or IT help required — you simply send e-mail, and the Genius Tracker alerts you when your e-mail is opened and when your prospects visit the web site.

56) Blogtronix

Blogtronix is an Enterprise Social Platform, with a suite of tools including blogs, wikis, documents & social media. These tools allow users in large and small organizations to build internal and external communities, and collaborate in ways far beyond email…

57) Bazaarvoice

Bazaarvoice technologies enables consumers to write product reviews and contribute user-generated content on leading e-commerce websites, helping build online sales using authentic customer opinions.

58) CEOWORLD.BIZ

Premier leadership network! for chief executive officer’s chief operating officer’s, chief information officer’s or entrepreneurs etc. This is where top executives and entrepreneurs hang out for online business & professional networking and collaboration.

59) Feedback2.0

60) Zoomerang

Zoomerang’s business, educational and non-profit customers have created and sent more than 100 million online surveys including customer satisfaction, employee satisfaction and market research surveys.

61) Spoke

Spoke provides online business-to-business contact information designed specifically to help individuals and organizations find people at their target accounts. Spoke’s business directory and detailed contact information allows users to identify prospects, conduct company research and access the right people at all levels of an organization.

62) ProjectStat

63) skemma

64) sharemethods

65) wildapricot

66) Kudos

67) Me.dium

Me.dium is a social browsing software company offering a browser extension that allows people to surf with friends for the first time. By revealing this new Social Exploration Environment TM (SEE), Me.dium graphically connects users with their friends and others enabling users to interact online, similarly to how one interacts with people in the real world.

68) helpdeskpilot

69) Relationals

Relationals is the leading customer relationship management (CRM) and sales force automation (SFA) solution for the media, newspaper, and publishing industry.

70) PartnerUp

PartnerUp’s resource directory connects PartnerUp members with the products and services they need for their business.

71) Ovosuite

72) Lightspoke

Drag and drop application design, Fully customized dashboards, Automatic notifications,
In-line (grid) editing, True relational database backend, Sophisticated calculations,
Dynamic filtering and sorting, Export / import to / from Excel, Web Services API

73) Honeypitch

Honeypitch fuses a proposal automation solution with CRM and business productivity tools.

74) Scriggle

Scriggle-it is the ultimate music marketing and fan management solution for any musician.

75) introNetworks

An introNetworks smart social network facilitates those connections by automatically sifting through huge amounts of data to instantly and visually match you to other important people and information. The result is you build loyalty, learn about your audience, and drive revenue.

76) Entellium

Easy-to-use, personalized, and designed to increase sales productivity, our web based CRM systems are helping customers all over the world sell more, become more efficient, and reach new heights like never before.

77) Visible Path

Visible Path helps companies and application providers integrate social networking into the
tools people use at work.

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