Culture is obviously an oft-used word in the people and culture space. A vague-ish term used to describe a fuzzy set of shared attitudes, beliefs, rituals, conventions, norms, assumptions and values. All of which influence people’s behaviour, the way people interpret other’s behaviour and, as a result, the way everyone...

It’s ironic that one of the biggest instigators of A Very Serious Conversation at work is the suggestion of bringing a little humour into our workplace messaging. Yes, few things seem to make people more straight-faced than the thought of other people laughing on the job. Yet research by Wharton,...