December 2016

Editor, Amelia W Grant

Editor, Amelia W Grant Verified account

Associate editor (Digital Content) at CEOWORLD Magazine
Associate editor (Digital Content) at the CEOWORLD magazine. New Yorker. Generally prefer dogs to humans. Loves dragons.
Editor, Amelia W Grant

Customer retention is one of the most underrated aspects of business today. So much of marketing and business strategy is directed towards brand awareness and increasing customer base, that the value of improving relationships with existing customers is dramatically overlooked.

Our information age is also an era of unique risk. Dangerous events – e.g., large-scale terrorist attacks, wars, revolutions, financial crises, climate catastrophes – occur before warning or preparation can take place. Add to that the growing complexity of the